What are your response times?

• Immediate: 2 hour maximum response

• Urgent: 1 - 3 working days

• Routine: 1 day - 2 weeks

 

Do you do free quotes?

Yes.

 

Do you warranty your products?

Yes. 12 month warranty is given on all new product installations.

 

Do you have CAL accreditation?

Yes we do, to the value of $500,000.

 

Do you have Public Liability Insurance?

Yes we do - up to $20 million.

 

Are you well prepared for most jobs?

Yes. We have 6 general plumbing vehicles, 2 irrigation vehicles, 2 excavators, 2 tip trucks, one high-pressure jetting truck, 5 sewer machines and 3 sewer cameras.

 

What are your qualifications/licences?

• Advanced Tradesman x 3 (2 more in training)

• Thermostatic Mixing Valves x 7 (one more in training)

• Backflow Prevention x 2 (2 more in training)

• Work Safely At Heights

• Confined Spaces

• Medium Rigid x 2

• Heavy Rigid x 3